How long will it take to receive my order?
Shipping times can vary depending on various factors. The geographical location of the site or customs restrictions makes it difficult to make a reliable calculation.
What we can tell you is that Noxon has an internal processing time of between 4 and 5 business days. After that time, you only have to wait for the shipment itself.
For more information on deadlines, please review our Terms and Conditions.
How long is Noxon’s warranty?
Noxon offers a lifetime warranty on its equipment, except for some electronic components such as batteries and power supplies. You can read more about this in our Terms and Conditions.
Are there any customs costs?
The legislation of each country is different regarding importation. We recommend that you consult with local authorities to know the associated costs and conditions.
What do I do if I have a problem with my equipment?
If you notice any kind of damage or abnormal behavior from your equipment, do not hesitate to contact info@noxon.tech
Our sales staff will give you advice to determine if a ticket should be opened and the case referred to a specialized technician.
Can I request product customization?
Yes, it is possible to make some modifications to the products in order to meet the specific needs of each client. To do this, please contact us via email at info@noxon.tech and our agents will tell you how feasible the work you are requesting is.